Last updated: November 10, 2026
CozySewPatterns (cozysewpatterns.com) is operated by THREADBYTE LLC, a company registered in New Mexico, USA. This page explains how our digital products are delivered and when you can get a refund.
1. Our products
We sell digital products only: illustrated step-by-step sewing guides (PDF) and the A0 pattern file that comes with them. No physical item is ever shipped. All prices are shown in US dollars. Our A4 and US Letter pattern files stay free to download for everyone.
2. Delivery
- Your files are available right after payment, on the confirmation page and in an email sent to the address you used at checkout.
- If you do not receive the email within one hour, please check your spam or promotions folder, then write to us and we will send the files again.
- Translated guides: guides are written in English. If you ask for a translation into your language after buying, we send the translated guide by email within 48 to 72 hours, at no extra cost.
- To use the files you need a PDF reader. To print the A0 file, a copy shop or large-format printer is needed.
3. Refunds
Because digital files cannot be returned once they are downloaded, sales are final and we do not offer refunds if you simply change your mind. We will gladly fix the problem or refund you in these cases:
- the file is damaged, incomplete or will not open, and we cannot send you a working copy;
- you were charged twice for the same product, or bought the wrong guide by mistake and have not downloaded it;
- the product is clearly different from its description on our site.
Please contact us within 14 days of your purchase. Approved refunds are sent back to your original payment method, usually within 5 to 10 business days depending on your bank. This policy does not limit any rights you have under the consumer laws of your country.
4. Cancellations
We do not sell subscriptions, so there is nothing to cancel after your purchase. Because files are delivered instantly, an order cannot be cancelled once payment is complete.
5. Payments
Payments are processed securely by trusted third-party providers such as Ko-fi, Stripe and PayPal. We never see or store your full card details.
6. Contact
For any question about an order, email contact@cozysewpatterns.com with the email address you used to pay and the name of the guide. We reply within 2 to 3 business days.
THREADBYTE LLC
8206 Louisiana Blvd NE, Ste A #11188
Albuquerque, NM 87113, USA